HOW CAN I TELL WHICH WILL BE THE RIGHT THERAPY FOR MY PROBLEM?

Sometimes you will know exactly what kind of treatment you need, but other times you won't. Discuss your problem with our Practice Co-ordinator Joanne and she will be able to suggest were to start. Don't forget that all of our therapists offer free 15 minute assessments where they can advise you on the best course of action. If after that you still aren't sure, we are happy to discuss your case between us and suggest the therapy we thing will be the most appropriate to bring you back to optimum health fastest!


HOW CAN I BOOK MY TREATMENT?

For most of our treatments you can book either over the phone on 020 7836 3646 or by calling in person at the Oasis Health Desk inside the entrance of the Oasis Sports Centre. The Health Desk is usually manned from 10.30 a.m. to about 8.30 p.m. Outside of these hours we operate an answerphone service.
For Hypnotherapy or NLP, please call Marilyn Harvey direct on 07903 374 113 as she will need to have spoken to you in advance of the treatment itself.
For Podiatry and Chiropody services, please call Lewis Slater direct on (020) 7836 7976.


HOW CAN I PAY FOR MY TREATMENT?

The Oasis Health Clinic accepts cash, cheques, and all the major credit cards. Sorry, we do not take American Express.


CAN I CLAIM FOR MY TREATMENTS ON MY HEALTH INSURANCE?

This will vary from treatment to treatment. Our Osteopaths are registered with all major Health Providers. For other therapies such as Acupuncture, this will depend on your Health provider. Please consult your individual policy.


HOW DO I KNOW YOUR THERAPISTS ARE SAFE?

The Oasis Health Clinic upholds exceptionally high standards and insists that all of its therapists are fully qualified, belong to their respective professional bodies and undertake ongoing education as CPD (Continuing Professional Development). In addition, each individual therapist is registered and fully insured.


DO I NEED TO BE A MEMBER OF THE SPORTS CENTRE TO RECEIVE TREATMENT?

No. The majority of our clients are members of the general public and do not belong to the Sports Centre. When you enter the building, you will be able to see a separate reception desk to the right for the Health Clinic.


WHAT HAPPENS IF I NEED TO CANCEL MY APPOINTMENT?

The Oasis Health Clinic requires 24 hours notice if you wish to cancel or re-schedule an appointment. Our receptionist will normally call you on the day before your treatment to confirm your appointment. However, it is up to you to remember to come! Clients who fail to turn up for treatment are charged a cancellation fee, typically half of the cost of the missed treatment. Repeat offenders will be charged the full amount.
Of course we realize that some cancellations are unavoidable, and we will use our discretion when deciding whether to impose a cancellation charge or not.



You can find out more information about Acupuncture from the British Acupuncture Council or Chinese Herbal Medicine from the Register of Chinese Herbal Medicine.

You can find out more information about Hypnotherapy from the London Hypnotherapy Practice.